Help/Account & data/Disconnect an email account

Disconnect an email account

Short answer

Open Settings, go to your Account tab, tap the inbox you want to pause, and choose Disconnect. MailOver stops processing new mail from that account but keeps everything it already pulled out, like your Action Items and Highlights. You can reconnect the same inbox later, and your email always stays in your provider untouched.

What disconnecting does

Disconnecting is the gentle option. MailOver pauses processing of new mail from that inbox and stops checking it for fresh email. The data it has already worked through stays put. Your Action Items, Highlights, FYIs, and briefings are all still there, and your original email never leaves your own provider in the first place. Think of it as putting one inbox on hold rather than tearing anything down.

This is different from deleting an email account. Disconnect keeps your synced data so you can pick up where you left off. Delete removes that inbox from MailOver entirely. Both of those are separate again from deleting your whole MailOver account, which wipes everything. See Delete your account and data if that is what you are after.

Disconnect an inbox, step by step

1

Open Settings and go to your accounts. In MailOver, open Settings, choose the Account tab, and find the Connected accounts section. You will see every inbox you have linked.

Settings · Accounts
2

Tap the account you want to pause. Select the inbox to open its Manage account page, then look for the Connection section.

3

Choose Disconnect. MailOver pauses processing for that inbox right away. The account stays in your list, now marked as disconnected, so you can bring it back whenever you want.

[email protected]Disconnected
Disconnect

Reconnecting later

Changed your mind? Open the same Manage account page and choose Reconnect. MailOver walks you back through the secure sign-in so it can resume reading that inbox, and your earlier Action Items and Highlights are still waiting for you. New mail starts flowing into your briefings again once the connection is live.

Disconnect vs. delete an account

If you do not plan to use an inbox again and want it gone from MailOver, use Delete account on that same page instead. That removes the inbox from the app. It is still narrower than deleting your MailOver account, which removes all of your data and closes your login. When in doubt, disconnect first. It is reversible, and nothing is lost.

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