Billing & subscriptions
Plans, payment methods, receipts, and where you are billed, whether you signed up on the web, Apple, or Google.
Plans
Plans and what's included
MailOver has four paid plans: Plus, Pro, Ultra, and Enterprise. Higher plans connect more inboxes and include more monthly credits, and yearly billing lowers the price and adds a one-time bonus of credits. You start on the free plan and pick a paid plan when you are ready. Enterprise adds unlimited accounts, SSO and SAML, and priority support.
Upgrade or downgrade your plan
Change plans anytime from Settings. Upgrades apply immediately with the new inbox and credit limits, and Stripe prorates the difference. Downgrades take effect at your next billing date, so you keep what you paid for. On the web, paying subscribers manage changes through the Stripe billing portal; free users see an Upgrade Plan button.
Manage your subscription
Cancel or change your subscription
You can cancel anytime, and you keep paid features until the end of the period you have already paid for. Where you cancel depends on where you subscribed: on the web through Stripe in Settings, or through the App Store for Apple and Google Play for Android. Your data stays available on the free tier after cancelling.
Update your payment method
If you subscribed on the web, update your card from Subscription in Settings, where Manage Billing opens your Stripe billing portal. If you subscribed through Apple or Google, your payment method is managed in your App Store or Google Play account settings, not inside MailOver.
Where you're billed: Stripe, Apple, or Google
Your subscription is billed wherever you started it. Web sign-ups are billed through Stripe; iOS sign-ups through your Apple ID; Android through Google Play. To change or cancel, use the same channel you signed up with, since each handles its own receipts, renewals, and refunds.
Find a receipt or invoice
For web subscriptions, receipts and invoices are in your Stripe billing portal, reachable from Subscription in Settings via Manage Billing. For Apple, find them in your App Store purchase history; for Google, in Google Play order history. Each provider emails a receipt automatically after every charge.
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