How credits work
Credits meter the AI work of processing your email, about one credit for each email read, summarized and sorted into Action Items, Highlights and FYIs. Briefings, AI chat and draft replies don't use credits, they have daily limits instead. Your monthly credits reset each billing cycle, yearly plans add a one-time bonus, and purchased top-ups carry over.
What credits are
Credits meter one thing: the AI work of processing your incoming email. When a new email arrives, your secretary reads it, writes a short title and summary, and sorts it into Action Items, Highlights and FYIs. That work costs about one credit per email. Roughly, one credit equals one email processed.
Nothing else draws down credits. Your daily briefings are free, and AI chat and draft replies have their own daily limits instead of a credit cost, so you never burn credits by talking to your secretary or drafting a reply.
What is included vs. what uses credits
Your balance is shown in Settings under Credits, with your available credits, your monthly limit, and any purchased top-ups, so you always know where you stand.
When credits refill
Each plan includes a set number of credits per month, and those monthly credits reset to your plan's limit at the start of every billing cycle. Unused monthly credits do not roll over. Yearly plans add a one-time bonus when you first upgrade. Top-up credits you buy are separate: they stack on your balance and are never reset by the monthly cycle.
If you run low
When your credits run out, new mail still arrives in your normal inbox, but MailOver pauses processing it until your credits reset next cycle, you buy a top-up, or you upgrade. Chat, draft replies and briefings keep working within their daily limits. To resume processing right away, buy a top-up or upgrade your plan for a larger monthly allowance.